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The participant from Italy complains about an unsure challenge. We turned down the grievance since the player failed to reply to our messages and questions.
In T&Cs of most of them, we uncover clauses and principles which we consider unfair or outright predatory, as they provide the casino the chance to justify not having to pay out winnings to gamers in certain conditions.
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The Grievances Team was struggling to progress with even further investigation due to player's lack of reaction to inquiries and reminders, resulting in the closure of the criticism at that time. The participant retained the option to reopen the criticism Sooner or later must he choose to resume interaction.
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To test the helpfulness of buyer aid of the casino, We've contacted the casino's representatives and regarded their responses. We discover purchaser aid essential, considering that its reason is to help you resolve any issues you could knowledge, for instance registration at MONOPOLY Casino United kingdom, account management, withdrawal approach, and so forth.
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The player from United Kingdom is declaring that as a result of a specialized issue he has missed a major gain. Subsequently, his account was blocked.